Privacy Policy

Effective Date: May 2025

1. Introduction

TVK Group Holding LTD ("we", "our", or "TVK Group") is committed to protecting your privacy and ensuring transparency in how we collect, use, store, and share your data. This Privacy Policy outlines your rights and our obligations regarding the processing of your personal information across our websites, dApps, tokens, services, and platforms.

2. Information We Collect

We may collect the following categories of data:

• Personal identifiers (e.g., name, email address, country)
• Blockchain wallet addresses (for authentication or token utilities)
• Device information (IP address, browser type, device ID)
• Usage behavior (page interactions, session data)
• Voluntary information (feedback forms, subscriptions, or KYC submissions)
• Biometric hashes (when using Q-Presence protocol features, never raw biometric data)

3. Purpose of Data Processing

We use your information for the following purposes:

• To provide and improve our Web3 applications and services
• To fulfill contractual obligations related to staking, NFTs, or smart contract access
• To communicate with you about project updates, compliance notices, or community engagement
• To process analytics and diagnostics to ensure platform security and performance
• To comply with legal obligations under UK, UAE, EU, or international frameworks

4. Legal Basis for Processing

Our legal basis for processing data includes:

• Consent (where applicable)
• Performance of a contract (i.e., smart contract, validator agreement)
• Compliance with legal obligations (e.g., financial, KYC laws)
• Legitimate interests (e.g., improving platform security and governance)

5. Data Sharing and Transfers

We do not sell your personal data. Your data may be shared with:

• Internal subsidiaries (T.V.K. Labs LTD, TVK Solar LTD)
• Web3 infrastructure providers (e.g., IPFS, Infura)
• Regulatory bodies if required by law
• Smart contract-based systems where interaction is publicly logged (on-chain)

6. Data Retention

We retain your data only as long as necessary for its intended use, and as required by legal or audit requirements. Blockchain data, by nature, may remain immutable.

7. Data Security Measures

• End-to-end encryption (E2EE)
• Cold storage for sensitive token metadata
• Hashing and zero-knowledge proof methodologies for identity systems
• Regular audits and secure key management for validator accounts

8. Your Rights

Depending on your jurisdiction (e.g., UK, EU, UAE), you may have the right to:

• Access your data
• Correct inaccurate or incomplete data
• Withdraw consent at any time
• Request deletion ("right to be forgotten")
• Object to processing or request data portability

9. Cookies and Trackers

We use minimal cookies for performance analytics. No third-party ad tracking is used. You may control cookie preferences in your browser or operating system.

10. International Transfers

We operate globally. Your data may be processed in the UK, UAE, or other jurisdictions with appropriate safeguards in place, such as standard contractual clauses and hosting provider certifications.

11. Children’s Data

We do not knowingly collect data from children under 16. Ava Santé and Alvina wellness tools for children operate in device-local modes, with no user data collected or transmitted without explicit guardian consent.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. We will notify users via website banner or email where required by law.

13. Contact

TVK Group Holding LTD
RAK DAO, United Arab Emirates
Email: legal@tvk-group
Website: www.tvk.group